How To Fix SCSM_CEN_CHECK054 - Only local systems permitted when determining agent routes

SAP Error Message - Details

• Message type: E = Error

• Message class: SCSM_CEN_CHECK - Message Classes for CEN Check

• Message number: 054

• Message text: Only local systems permitted when determining agent routes

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CEN_CHECK054 - Only local systems permitted when determining agent routes ?

  The SAP error message SCSM_CEN_CHECK054 indicates that there is an issue with the configuration of agent routes in the SAP system. Specifically, this error occurs when the system is trying to determine agent routes but finds that only local systems are permitted for the operation being performed.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Configuration Issues: The system may be configured to restrict agent routes to local systems only, which can lead to this error if an attempt is made to access or route to a non-local system.
  Network or Connectivity Problems: If the system is trying to connect to an external or remote system that is not configured as a local system, this error can occur.
  Authorization Issues: The user or process attempting to determine the agent routes may not have the necessary permissions to access the required systems.
  
  Solution:
  To resolve the SCSM_CEN_CHECK054 error, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for agent routes in the SAP system. Ensure that the settings allow for the necessary systems to be included in the routing.
  If the intention is to allow routing to non-local systems, adjust the configuration accordingly.
  
  
  
  Verify System Connections:
  
  Ensure that the systems you are trying to connect to are correctly defined in the SAP landscape and that they are reachable from the local system.
  Check the network settings and ensure that there are no connectivity issues between the systems.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations for the user or process that is attempting to determine the agent routes. Ensure that they have the necessary permissions to access the required systems.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific guidance on configuring agent routes and understanding the implications of local vs. non-local systems.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  If the problem persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Agent Routing: Understanding how agent routing works in SAP can help in troubleshooting this error. Agent routing is typically used in scenarios involving workflows, notifications, or task assignments.
  System Landscape Configuration: Familiarize yourself with how your SAP landscape is configured, including the definitions of local and remote systems.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.