How To Fix SCSM_CEN_CHECK052 - Incorrect parameters for determining the agent routes

SCSM_CEN_CHECK052 - Overview

• Message type: E = Error

• Message class: SCSM_CEN_CHECK - Message Classes for CEN Check

• Message number: 052

• Message text: Incorrect parameters for determining the agent routes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCSM_CEN_CHECK052 - Incorrect parameters for determining the agent routes ?

  The SAP error message SCSM_CEN_CHECK052 indicates that there are incorrect parameters being used for determining the agent routes in the SAP system. This error typically arises in the context of SAP Solution Manager or SAP Customer Service scenarios where routing of messages or tickets to agents is involved.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The routing configuration for agents may not be set up correctly. This includes settings related to agent determination rules, organizational units, or roles.
  
  
  Missing or Incomplete Data: Required data for determining the agent routes may be missing or incomplete. This could include missing attributes in the user profiles or organizational structure.
  
  
  Parameter Mismatch: The parameters being passed to the routing function may not match the expected format or values, leading to the error.
  
  
  System Bugs or Issues: There may be bugs or issues in the specific version of SAP you are using that affect the routing