How To Fix SCRM894 - Mails were created and sent directly

SCRM894 - Overview

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 894

• Message text: Mails were created and sent directly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM894 - Mails were created and sent directly ?

  The SAP error message SCRM894 indicates that emails were created and sent directly, which typically means that there was an issue with the email processing in the SAP system. This message is often related to the SAP Customer Relationship Management (CRM) module, particularly in scenarios involving email communication.
  
  Cause:
  
  Direct Email Sending: The system may be configured to send emails directly without going through the standard processing or queuing mechanisms. This can happen due to specific settings in the email configuration or due to a custom implementation.
  
  Configuration Issues: There may be issues with the configuration of the email sending process, such as incorrect SMTP settings or missing parameters.
  System Performance: If the system is under heavy load, it might bypass certain checks or processes, leading to direct email sending.
  Custom Code: If there are custom developments or enhancements in the email sending process, they might not be handling the email sending as expected.
  
  
  Solution:
  
  Check Configuration: