How To Fix SCRM401 - Enqueue on profile &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 401

• Message text: Enqueue on profile &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM401 - Enqueue on profile &1 failed ?

  The SAP error message SCRM401, which states "Enqueue on profile &1 failed," typically indicates an issue with the enqueue mechanism in SAP. This error occurs when the system is unable to acquire a lock on a specific profile, which can lead to problems in data consistency and integrity.
  Causes:
  
  Lock Table Issues: The enqueue lock table may be full or not functioning correctly.
  Database Issues: There may be underlying database issues that prevent the lock from being set.
  Profile Not Found: The specified profile may not exist or may not be accessible.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the profile.
  System Load: High system load or contention for resources can lead to enqueue failures.
  
  Solutions:
  
  Check Lock Table: Use transaction code SM12 to check for existing locks. If there are stale locks, you may need to delete them.
  Increase Lock Table Size: If the lock table is full, consider increasing its size. This can be done by adjusting the parameters in the instance profile (e.g., enque/table_size).
  Verify Profile Existence: Ensure that the profile specified in the error message exists and is correctly configured.
  Check Authorizations: Verify that the user has the necessary authorizations to access the profile. Use transaction SU53 to analyze authorization issues.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM66 to monitor system performance. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Restart Enqueue Server: In some cases, restarting the enqueue server can resolve temporary issues. This can be done through transaction SM51 or by restarting the SAP instance.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM21: Check system logs for errors.
  ST22: Analyze short dumps.
  SM66: Monitor global work processes.
  SU53: Check authorization failures.
  
  
  
  SAP Notes: Check SAP Notes related to enqueue issues for specific patches or updates that may address known problems.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on enqueue mechanisms and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.