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How To Fix SCRM402 - Check profile & was deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCRM - Check Results Management

  • Message number: 402

  • Message text: Check profile & was deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCRM402 - Check profile & was deleted ?

    The SAP error message SCRM402 ("Check profile & was deleted") typically indicates that a check profile that is being referenced in a transaction or process has been deleted from the system. This can occur in various contexts, such as when working with SAP Customer Relationship Management (CRM) or other modules that utilize check profiles for validation or processing.

    Cause:

    1. Deletion of Check Profile: The most straightforward cause is that the check profile referenced in the transaction has been deleted from the system.
    2. Configuration Changes: Changes in configuration settings or transport requests that may have removed or altered the check profile.
    3. Data Consistency Issues: There may be inconsistencies in the data where the system is trying to reference a check profile that no longer exists.

    Solution:

    1. Check Profile Existence: Verify if the check profile still exists in the system. You can do this by navigating to the relevant configuration area in SAP where check profiles are maintained.

      • Use transaction codes like SPRO to access the configuration settings.
      • Look for the specific module or area where the check profile is used.
    2. Recreate the Check Profile: If the check profile has been deleted, you may need to recreate it. Ensure that you configure it correctly according to the business requirements.

    3. Adjust References: If the check profile is no longer needed, you may need to adjust the references in the transactions or processes that are trying to use it. This may involve changing settings or updating configurations to point to a valid check profile.

    4. Transport Requests: If the deletion was part of a transport request, check the transport logs to understand what changes were made and if they can be reverted or adjusted.

    5. Consult Documentation: Review any relevant documentation or notes from SAP that may provide additional context or steps for resolving this issue.

    6. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is impacting critical business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to check profiles and configuration settings in your specific SAP module.
    • SAP Notes: Search for SAP Notes related to error SCRM402 for any specific patches or updates that may address this issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the SCRM402 error and implement a solution to resolve it.

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