How To Fix SCRM391 - Problems during the creation of CI check variant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 391

• Message text: Problems during the creation of CI check variant &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM391 - Problems during the creation of CI check variant &1 ?

  The SAP error message SCRM391 indicates that there was a problem during the creation of a CI (Change Impact) check variant. This error typically arises in the context of SAP's Change Request Management (ChaRM) or similar functionalities where CI checks are performed to assess the impact of changes in the system.
  Causes:
  
  Configuration Issues: The CI check variant may not be properly configured, leading to issues during its creation.
  Missing Authorizations: The user attempting to create the CI check variant may lack the necessary authorizations.
  Technical Errors: There could be underlying technical issues, such as database inconsistencies or system performance problems.
  Incorrect Parameters: The parameters provided during the creation of the CI check variant may be incorrect or incomplete.
  System Bugs: There may be bugs in the SAP system that affect the creation of CI check variants.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the CI check variant. Ensure that all required fields and parameters are correctly set.
  User Authorizations: Verify that the user has the necessary authorizations to create CI check variants. This may involve checking roles and permissions in the SAP system.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Test with Different Parameters: If possible, try creating the CI check variant with different parameters to see if the issue persists.
  System Performance: Ensure that the system is performing optimally. If there are performance issues, consider running database maintenance or checking for locks.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying a relevant note may resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCRM for Change Request Management and SLG1 for viewing application logs.
  Documentation: Review SAP documentation related to Change Request Management and CI checks for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the SCRM391 error in your SAP system.