How To Fix SCRM238 - There is no reference data for installed component(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 238

• Message text: There is no reference data for installed component(s)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM238 - There is no reference data for installed component(s) ?

  The SAP error message SCRM238, which states "There is no reference data for installed component(s)," typically occurs in the context of SAP Solution Manager or when dealing with SAP components and their configurations. This error indicates that the system is unable to find the necessary reference data for the installed components, which can hinder various processes, such as system monitoring, change management, or incident management.
  Causes:
  
  Missing Reference Data: The most common cause is that the reference data for the installed components has not been maintained or is missing in the system.
  Incorrect Configuration: There may be an issue with the configuration of the components in the SAP system, leading to a lack of reference data.
  System Updates: If the system has recently been updated or upgraded, the reference data may not have been properly migrated or updated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the reference data.
  
  Solutions:
  
  
  Maintain Reference Data:
  
  Go to the relevant transaction (e.g., SOLMAN_SETUP for Solution Manager) and ensure that the reference data for the installed components is correctly maintained.
  Check if the components are properly registered and that all necessary data is filled in.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the components in question. Ensure that all required parameters are set correctly.
  If you are using SAP Solution Manager, ensure that the system landscape is correctly defined.
  
  
  
  Update Reference Data:
  
  If the system has been updated, you may need to refresh or update the reference data. This can often be done through specific transactions or reports designed for this purpose.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to view and manage the reference data. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of SAP Solution Manager or the relevant component for detailed instructions on maintaining reference data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SCRM238 error in your SAP environment.