How To Fix SCRM237 - Exceptions data getting error

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 237

• Message text: Exceptions data getting error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM237 - Exceptions data getting error ?

  The SAP error message SCRM237 typically relates to issues with exception handling in the SAP Customer Relationship Management (CRM) module. This error can occur when there are problems with the data being processed, particularly when it comes to exceptions that are not being handled correctly.
  Cause:
  
  Data Integrity Issues: The data being processed may have inconsistencies or may not meet the required format or criteria.
  Configuration Errors: There may be misconfigurations in the CRM settings or in the way exceptions are defined and handled.
  Missing or Incorrect Master Data: Required master data (like customer, product, etc.) may be missing or incorrect, leading to issues when exceptions are processed.
  Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they may not be handling exceptions properly.
  
  Solution:
  
  Check Data Integrity: Review the data being processed for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the CRM configuration settings related to exception handling. Ensure that all necessary settings are correctly configured.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. This includes checking for missing customers, products, or other entities that may be involved in the process.
  Debug Custom Code: If there are custom enhancements, debug the code to identify where the exception handling is failing. Make necessary adjustments to ensure proper handling of exceptions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  System Logs: Review system logs (transaction SLG1) for more detailed error messages that can provide additional context on what is causing the issue.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the exact nature of the error.
  Documentation: Review SAP documentation related to exception handling in CRM for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the SCRM237 error and implement a solution to resolve it.