How To Fix SCRM236 - Failure during RefDB update

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 236

• Message text: Failure during RefDB update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM236 - Failure during RefDB update ?

  The SAP error message SCRM236, which indicates a "Failure during RefDB update," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where reference databases (RefDB) are updated. This error can arise due to various reasons, including issues with data consistency, database connectivity, or configuration problems.
  Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Database Connectivity Problems: Issues with the connection to the database can lead to failures during updates.
  Configuration Errors: Incorrect settings in the SRM or related modules can cause the update process to fail.
  Locking Issues: If the database is locked by another process, it may prevent the update from completing successfully.
  Insufficient Authorizations: The user executing the update may not have the necessary permissions to perform the operation.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Database Connectivity: Verify that the database is accessible and that there are no network issues. Check the database logs for any errors that might indicate connectivity problems.
  Review Configuration Settings: Ensure that all configuration settings related to the RefDB and SRM are correct. This may involve checking settings in transaction codes like SPRO or customizing settings.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the update. If locks are found, they may need to be released.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the update. This may involve checking roles and permissions in transaction PFCG.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and SPRO (Customizing).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to SRM and RefDB for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the SCRM236 error and implement a solution to resolve it.