How To Fix SCRM001 - Internal error during database insert

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 001

• Message text: Internal error during database insert

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM001 - Internal error during database insert ?

  The SAP error message SCRM001, which indicates an "Internal error during database insert," typically arises during operations that involve inserting data into the database. This error can be caused by various factors, including:
  Causes:
  
  Database Locking Issues: If the database table is locked by another transaction, it may prevent the insert operation from completing.
  Data Integrity Violations: The data being inserted may violate constraints such as primary key, foreign key, or unique constraints.
  Insufficient Authorizations: The user executing the operation may not have the necessary permissions to perform the insert.
  Database Corruption: There may be underlying issues with the database itself, such as corruption or misconfiguration.
  Incorrect Data Format: The data being inserted may not conform to the expected format or data type defined in the database schema.
  System Resource Limitations: Insufficient memory or disk space on the database server can lead to failures during insert operations.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for locks on the relevant database tables and resolve any conflicts.
  Validate Data: Ensure that the data being inserted meets all integrity constraints and is in the correct format.
  Review Authorizations: Verify that the user has the necessary permissions to perform the insert operation.
  Database Health Check: Perform a health check on the database to identify any corruption or configuration issues. This may involve running database-specific tools or commands.
  Check System Resources: Monitor system resources (CPU, memory, disk space) to ensure that the database server has sufficient resources to handle the operation.
  Review Application Logs: Check the application logs for more detailed error messages that may provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SCRM001 error.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  Database Logs: Review the database logs for any error messages or warnings that may provide insight into the cause of the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.