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Message type: E = Error
Message class: SCRL - Messages for custom resuse libraries
Message number: 640
Message text: An internal error occured. Report an incident for &1.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
SCRL640
- An internal error occured. Report an incident for &1. ?The SAP error message SCRL640, which states "An internal error occurred. Report an incident for &1," typically indicates that there is an unexpected issue within the SAP system that is not handled properly. This error can arise from various underlying causes, including:
Possible Causes:
- System Bugs: There may be a bug in the SAP software that is causing the internal error.
- Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
- Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
- Missing Authorizations: Lack of necessary authorizations for certain actions can lead to errors.
- Performance Issues: System performance problems, such as memory shortages or database locks, can also cause internal errors.
- Custom Code: If there are custom developments or enhancements, they may not be functioning correctly.
Suggested Solutions:
- Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address the specific error. SAP frequently releases patches and updates to fix known issues.
- Review System Logs: Check the system logs (transaction codes like SLG1 or ST22) for more detailed error messages that can provide insights into the root cause.
- Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions that lead to the error.
- Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
- Consult with SAP Support: If the issue persists, report the incident to SAP Support with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.
- System Update: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.
Related Information:
If you continue to experience issues after trying the above solutions, it is advisable to escalate the matter to your internal SAP support team or directly to SAP for further assistance.
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