How To Fix /SCMUI/RRP_EPP013 - We recommend use of SAP NWBC 4.0 (or later) for Desktop to access EPP

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMUI/RRP_EPP -

• Message number: 013

• Message text: We recommend use of SAP NWBC 4.0 (or later) for Desktop to access EPP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMUI/RRP_EPP013 - We recommend use of SAP NWBC 4.0 (or later) for Desktop to access EPP ?

  The SAP error message /SCMUI/RRP_EPP013 indicates that the user is trying to access the SAP Extended Planning and Scheduling (EPP) application using an unsupported version of the SAP NetWeaver Business Client (NWBC). The message specifically recommends using SAP NWBC 4.0 or later for optimal access to the EPP functionalities.
  Cause:
  
  Unsupported NWBC Version: The user is likely using an older version of NWBC that does not support the features or functionalities of the EPP application.
  Browser Compatibility: If accessing EPP through a web browser, the browser version may not be compatible with the EPP application.
  Configuration Issues: There may be configuration issues in the SAP system that prevent proper access to the EPP application.
  
  Solution:
  
  Upgrade NWBC: Ensure that you are using SAP NWBC version 4.0 or later. If you are using an older version, upgrade to the latest version available.
  Check Browser Compatibility: If accessing through a web browser, ensure that you are using a supported browser version. Check SAP's documentation for the recommended browsers.
  Clear Cache: Sometimes, clearing the cache of the NWBC or the web browser can resolve access issues.
  Check System Configuration: Ensure that the system is properly configured for EPP access. This may involve checking user roles and authorizations.
  Consult Documentation: Refer to the SAP Help Portal or the specific documentation for the EPP application for any additional requirements or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error and gain proper access to the EPP application.