How To Fix /SCMTMS/UI_MESSAGES662 - Customs office of entry &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/UI_MESSAGES -

• Message number: 662

• Message text: Customs office of entry &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/UI_MESSAGES662 - Customs office of entry &1 does not exist ?

  The SAP error message /SCMTMS/UI_MESSAGES662 indicates that the customs office of entry specified in your transaction does not exist in the system. This error typically arises in the context of SAP Transportation Management (TM) when dealing with customs processes.
  Cause:
  
  Incorrect Customs Office Code: The customs office code entered may be incorrect or misspelled.
  Missing Configuration: The customs office of entry may not have been configured in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to customs offices.
  Authorization Issues: The user may not have the necessary authorizations to access the customs office data.
  
  Solution:
  
  
  Verify the Customs Office Code:
  
  Check the customs office code you are using in the transaction. Ensure it is correct and matches the expected format.
  
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP to ensure that the customs office of entry is defined. This can typically be found in the customizing settings under:
  
  SPRO > Logistics Execution > Customs > Define Customs Offices.
  
  
  If the customs office is not defined, you will need to create it.
  
  
  
  Maintain Master Data:
  
  Ensure that the customs office is properly maintained in the relevant master data tables. This includes checking the relevant transport routes and ensuring that the customs office is linked correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and use the customs office data. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on customs office configuration and usage within SAP TM.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Customs Management in SAP: Familiarize yourself with the customs management functionalities in SAP TM, as understanding the overall process can help in identifying configuration issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the issue related to the customs office of entry error in SAP.