How To Fix /SCMTMS/TRQ744 - Ship-to party of forwarding quotation differs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 744

• Message text: Ship-to party of forwarding quotation differs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ744 - Ship-to party of forwarding quotation differs ?

  The SAP error message /SCMTMS/TRQ744 Ship-to party of forwarding quotation differs typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the ship-to party specified in a forwarding quotation and the ship-to party in the associated transportation request or order.
  Cause:
  
  Mismatch in Ship-to Party: The ship-to party defined in the forwarding quotation does not match the ship-to party in the transportation request or order. This can happen if the forwarding quotation was created for a different customer or location than what is specified in the transportation request.
  Data Entry Errors: Manual entry errors during the creation of the forwarding quotation or transportation request can lead to discrepancies.
  Changes in Master Data: If there have been changes in the master data (e.g., customer master data) after the forwarding quotation was created, it may lead to inconsistencies.
  
  Solution:
  
  Verify Ship-to Party: Check the ship-to party in both the forwarding quotation and the transportation request. Ensure that they match. If they do not, you may need to update one of them to ensure consistency.
  Update Forwarding Quotation: If the forwarding quotation is incorrect, you can either create a new forwarding quotation with the correct ship-to party or modify the existing one if the system allows it.
  Check Master Data: Review the customer master data and ensure that the ship-to party is correctly defined. If there are any discrepancies, correct them in the master data.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling transportation management processes to ensure compliance with best practices.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/QUOTE to access forwarding quotations or /SCMTMS/TRANSPORT for transportation requests.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to forwarding quotations and transportation requests.
  Testing: After making changes, perform testing to ensure that the issue is resolved and that the transportation process can continue without further errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.