How To Fix /SCMTMS/TRQ742 - AWB type of forwarding quotation differs


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/TRQ -

  • Message number: 742

  • Message text: AWB type of forwarding quotation differs

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/TRQ742 - AWB type of forwarding quotation differs ?

    The SAP error message /SCMTMS/TRQ742 indicates that there is a mismatch in the Air Waybill (AWB) type of a forwarding quotation in the Transportation Management System (TMS). This error typically arises when the AWB type specified in the forwarding quotation does not match the expected or required AWB type for the shipment or transportation request.

    Cause:

    1. Mismatch in AWB Types: The AWB type defined in the forwarding quotation does not correspond to the AWB type expected by the system for the specific transportation request.
    2. Configuration Issues: There may be configuration settings in the TMS that define which AWB types are valid for certain types of shipments or forwarding quotations.
    3. Data Entry Errors: Incorrect data entry when creating the forwarding quotation or the transportation request can lead to this error.
    4. Changes in Business Processes: Changes in business rules or processes that affect how AWB types are assigned or used can also lead to this error.

    Solution:

    1. Verify AWB Types: Check the AWB type in the forwarding quotation and ensure it matches the expected AWB type for the transportation request. You can do this by reviewing the details of both the forwarding quotation and the transportation request.
    2. Update Forwarding Quotation: If there is a mismatch, update the forwarding quotation to use the correct AWB type that aligns with the transportation request.
    3. Check Configuration: Review the configuration settings in the TMS to ensure that the allowed AWB types are correctly defined for the relevant transportation scenarios.
    4. Data Correction: If the error is due to data entry mistakes, correct the entries in the forwarding quotation or transportation request as necessary.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling AWB types and forwarding quotations in your version of SAP TMS.
    6. Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to TMS and forwarding quotations, such as /SCMTMS/QUOTATION for managing quotations.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and modify forwarding quotations and transportation requests.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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