How To Fix /SCMTMS/TRQ743 - Shipper of forwarding quotation differs

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 743

• Message text: Shipper of forwarding quotation differs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ743 - Shipper of forwarding quotation differs ?

  The SAP error message /SCMTMS/TRQ743 Shipper of forwarding quotation differs typically occurs in the context of SAP Transportation Management (TM) when there is a mismatch between the shipper information in the forwarding quotation and the shipper information in the transportation request or order.
  Cause:
  
  Mismatched Shipper Information: The shipper details in the forwarding quotation do not match the shipper details in the transportation request. This can happen if the forwarding quotation was created with a different shipper or if the shipper information was changed after the quotation was created.
  Data Inconsistency: There may be inconsistencies in the master data related to the shipper, such as different addresses or identification numbers.
  Incorrect Configuration: The system configuration may not be set up to allow for certain variations in shipper information.
  
  Solution:
  
  Verify Shipper Information: Check the shipper details in both the forwarding quotation and the transportation request. Ensure that they match exactly, including the shipper's name, address, and identification numbers.
  Update the Quotation or Request: If there is a discrepancy, you may need to either update the forwarding quotation to match the transportation request or vice versa. This may involve editing the relevant documents in SAP TM.
  Check Master Data: Review the master data for the shipper in the system to ensure that it is consistent and correctly configured. This includes checking the business partner data and any related settings.
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to ensure that the system settings allow for the intended behavior regarding shipper information.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP TM documentation for details on how forwarding quotations and transportation requests are supposed to interact.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the /SCMTMS/TRQ743 error message in SAP TM.