How To Fix /SCMTMS/TRQ567 - Outbound delivery not provided in the message

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 567

• Message text: Outbound delivery not provided in the message

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ567 - Outbound delivery not provided in the message ?

  The SAP error message /SCMTMS/TRQ567 Outbound delivery not provided in the message typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the outbound delivery not being included in the relevant message or document. This can happen during the process of creating or processing transportation requests, shipments, or other logistics-related activities.
  Cause:
  
  Missing Outbound Delivery: The outbound delivery document that is expected to be processed is not available or has not been created.
  Incorrect Configuration: There may be configuration issues in the SAP TM system that prevent the outbound delivery from being recognized.
  Data Inconsistencies: There could be inconsistencies in the data between the SAP TM and the connected systems (like SAP ERP).
  Message Type Issues: The message type being used may not be correctly set up to include outbound delivery information.
  
  Solution:
  
  Check Outbound Delivery Creation: Ensure that the outbound delivery has been created in the system. You can check this in the SAP ERP system (using transaction code VL03N) to see if the delivery exists.
  Review Configuration: Verify the configuration settings in SAP TM to ensure that the system is set up to handle outbound deliveries correctly. This includes checking the integration settings between SAP TM and SAP ERP.
  Check Message Types: Ensure that the message types being used in the transportation process are correctly configured to include outbound delivery information. This may involve checking the settings in the message control configuration.
  Data Consistency Check: Perform a data consistency check between the SAP TM and the ERP system to ensure that all necessary data is synchronized and available.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context on why the outbound delivery is not being recognized.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on SAP TM and outbound delivery processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.