How To Fix /SCMTMS/TRQ553 - Service product of FWO or FWQ must be the same as in forwarding agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 553

• Message text: Service product of FWO or FWQ must be the same as in forwarding agreement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ553 - Service product of FWO or FWQ must be the same as in forwarding agreement ?

  The SAP error message /SCMTMS/TRQ553 indicates that there is a mismatch between the service product defined in the Freight Order (FWO) or Freight Quotation (FWQ) and the service product specified in the associated forwarding agreement. This error typically arises in the context of SAP Transportation Management (TM) when trying to create or process a freight order or quotation that does not align with the terms set in the forwarding agreement.
  Cause:
  
  Mismatch in Service Products: The service product defined in the Freight Order or Freight Quotation does not match the service product defined in the forwarding agreement.
  Incorrect Configuration: There may be an issue with how the forwarding agreement or the service products are configured in the system.
  Data Entry Errors: Manual entry errors when creating the Freight Order or Freight Quotation can lead to discrepancies.
  
  Solution:
  
  
  Check the Forwarding Agreement: Review the forwarding agreement to ensure that the correct service product is defined. Make sure that the service product you are trying to use in the Freight Order or Quotation matches exactly with what is specified in the forwarding agreement.
  
  
  Update the Freight Order/Freight Quotation: If the service product in the Freight Order or Quotation is incorrect, update it to match the service product in the forwarding agreement.
  
  
  Create a New Freight Order/Freight Quotation: If necessary, create a new Freight Order or Quotation with the correct service product that aligns with the forwarding agreement.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to ensure that the service products and forwarding agreements are set up correctly in the system.
  
  
  Check for Customizations: If your organization has custom developments or enhancements in place, ensure that they are not causing the mismatch.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/FWO for Freight Orders or /SCMTMS/FWQ for Freight Quotations to review and edit the relevant documents.
  Documentation: Refer to SAP Help documentation for Transportation Management for detailed information on service products and forwarding agreements.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to resolve the error and ensure that your Freight Orders and Quotations are correctly aligned with the forwarding agreements in your SAP system.