How To Fix /SCMTMS/TRQ540 - &1; ULD information or item description missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 540

• Message text: &1; ULD information or item description missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ540 - &1; ULD information or item description missing ?

  The SAP error message /SCMTMS/TRQ540 &1; ULD information or item description missing typically occurs in the context of SAP Transportation Management (TM) when there is missing information related to Unit Load Devices (ULDs) or item descriptions in a transportation request or shipment.
  Cause:
  
  Missing ULD Information: The error indicates that the system expects ULD information (like ULD type, ULD number, etc.) to be present but it is missing.
  Missing Item Description: The item description for the goods being transported is not provided or is incomplete.
  Configuration Issues: There may be configuration settings in SAP TM that require certain fields to be filled out, and these settings may not be aligned with the data being processed.
  Data Entry Errors: Manual data entry errors can lead to missing or incorrect information.
  
  Solution:
  
  
  Check ULD Information:
  
  Ensure that all relevant ULD information is entered correctly in the transportation request or shipment. This includes ULD type, ULD number, and any other required fields.
  If ULDs are not applicable for the shipment, check if the system allows for the omission of ULD information based on the configuration.
  
  
  
  Verify Item Descriptions:
  
  Make sure that all items in the shipment have a complete and accurate description. This can usually be found in the item master data or the material master.
  If the item description is missing, update the item details in the relevant master data.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in SAP TM to ensure that the required fields for ULDs and item descriptions are correctly set up.
  Consult with your SAP TM configuration team to verify if any mandatory fields are not being populated as expected.
  
  
  
  Data Validation:
  
  Perform data validation checks to ensure that all necessary information is provided before processing the transportation request or shipment.
  Implement validation rules in the system to prevent such errors from occurring in the future.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the error message for additional insights and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PRT (for managing ULDs) or /SCMTMS/SH (for managing shipments) to access and correct the relevant data.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit ULD and item information.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP experts for further assistance.