How To Fix /SCMTMS/TRQ503 - Cannot cancel document; assigned freight order cannot be unassigned

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 503

• Message text: Cannot cancel document; assigned freight order cannot be unassigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ503 - Cannot cancel document; assigned freight order cannot be unassigned ?

  The SAP error message /SCMTMS/TRQ503 indicates that there is an issue with canceling a document because it is linked to an assigned freight order that cannot be unassigned. This typically occurs in the context of SAP Transportation Management (TM) when trying to cancel a transportation request or a related document.
  Cause:
  
  Assigned Freight Order: The document you are trying to cancel is linked to a freight order that is currently assigned. The system does not allow the cancellation of documents that have dependencies on other active documents.
  Status of the Freight Order: The freight order may be in a status that does not allow unassignment or cancellation (e.g., it may be confirmed, in transit, or completed).
  Dependencies: There may be other documents or processes that depend on the freight order, preventing it from being unassigned.
  
  Solution:
  
  Check Freight Order Status: Review the status of the assigned freight order. If it is in a status that allows for changes, you may need to unassign it first before canceling the document.
  Unassign the Freight Order: If possible, unassign the freight order from the document you are trying to cancel. This may involve changing the status of the freight order or modifying its assignments.
  Cancel Related Documents: If there are related documents that depend on the freight order, you may need to cancel or modify those documents first.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage freight orders and their assignments.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/FREIGHTORDER for managing freight orders.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to modify or cancel the documents in question.
  System Configuration: Review the configuration settings in SAP TM that may affect how documents and freight orders are managed.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.