How To Fix /SCMTMS/TRQ495 - Air-specific data will be reset due to the change of transportation mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 495

• Message text: Air-specific data will be reset due to the change of transportation mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ495 - Air-specific data will be reset due to the change of transportation mode ?

  The SAP error message /SCMTMS/TRQ495 indicates that air-specific data in the Transportation Management System (TMS) is being reset due to a change in the transportation mode. This typically occurs when a transportation request or shipment is modified to switch from one mode of transport (e.g., air) to another (e.g., sea, road, etc.). 
  Cause:
  
  Transportation Mode Change: The primary cause of this error is the alteration of the transportation mode in a transportation request or shipment. When the mode is changed, the system resets any data that is specific to the previous mode (in this case, air transport).
  Data Integrity: The system is designed to maintain data integrity by ensuring that only relevant data for the selected transportation mode is retained. Air-specific data may include details like flight numbers, air freight charges, and other air transport-related information.
  
  Solution:
  
  Review Transportation Mode: Check if the change in transportation mode is intentional. If it is not, revert the mode back to the original (air) to retain the air-specific data.
  Re-enter Air-Specific Data: If the change in transportation mode is necessary, be prepared to re-enter any air-specific data that may have been reset. This may include flight details, air freight costs, and any other relevant information.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling transportation requests and mode changes to ensure compliance with best practices.
  System Configuration: If this error occurs frequently and disrupts operations, consider reviewing the system configuration or consulting with your SAP support team to see if there are any adjustments that can be made to minimize the impact of mode changes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling transportation mode changes.
  User Training: Ensure that users involved in transportation management are trained on the implications of changing transportation modes and the associated data management practices.
  Testing: If possible, conduct testing in a non-production environment to understand the impact of changing transportation modes and to develop a standard operating procedure for handling such changes.
  
  By following these steps, you can effectively manage the /SCMTMS/TRQ495 error and ensure smooth operations within the SAP Transportation Management System.