How To Fix /SCMTMS/TRQ497 - Cannot determine one-time addresses of predecessor documents

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 497

• Message text: Cannot determine one-time addresses of predecessor documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ497 - Cannot determine one-time addresses of predecessor documents ?

  The SAP error message /SCMTMS/TRQ497 Cannot determine one-time addresses of predecessor documents typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find the one-time addresses associated with predecessor documents, such as sales orders or purchase orders. This can happen for several reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Missing One-Time Addresses: The predecessor documents (like sales orders or purchase orders) may not have one-time addresses defined, or the addresses may not be correctly maintained in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the data between the documents and the address master data, leading to the inability to retrieve the required address information.
  
  
  Configuration Issues: The configuration settings in SAP TM or the integration with other modules (like SAP ERP) may not be set up correctly, preventing the system from accessing the necessary address data.
  
  
  Document Status: The status of the predecessor documents may not allow for the retrieval of address information, especially if they are in a status that does not permit further processing.
  
  
  Solutions:
  
  
  Check One-Time Addresses: Verify that the predecessor documents have one-time addresses defined. You can do this by checking the relevant sales or purchase orders in the system.
  
  
  Maintain Address Data: If one-time addresses are missing, you may need to create or maintain them in the system. Ensure that the addresses are correctly formatted and complete.
  
  
  Review Document Status: Check the status of the predecessor documents to ensure they are in a state that allows for address retrieval. If necessary, change the status or reprocess the documents.
  
  
  Configuration Review: Review the configuration settings in SAP TM and ensure that the integration with other modules is correctly set up. This may involve checking the settings for address determination and ensuring that all necessary data is available.
  
  
  Debugging and Logs: If the issue persists, consider enabling debugging or checking the application logs for more detailed error messages that can provide further insights into the problem.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or solutions for this specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.