How To Fix /SCMTMS/TRQ493 - Deviating carrier and SCAC are maintained on different selected stages

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 493

• Message text: Deviating carrier and SCAC are maintained on different selected stages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ493 - Deviating carrier and SCAC are maintained on different selected stages ?

  The SAP error message /SCMTMS/TRQ493 indicates that there is a mismatch between the carrier and the Standard Carrier Alpha Code (SCAC) that have been assigned to different stages of a transportation order or shipment. This typically occurs in the context of SAP Transportation Management (TM) when the system detects that the carrier information is inconsistent across the selected stages of the transportation process.
  Cause:
  
  Inconsistent Carrier Assignment: The carrier assigned to one stage of the transportation order does not match the SCAC assigned to another stage.
  Configuration Issues: There may be configuration issues in the system where the carrier and SCAC are not properly linked or defined.
  Data Entry Errors: Manual data entry errors during the creation or modification of transportation orders can lead to this inconsistency.
  Multiple Carriers: If multiple carriers are involved in different stages of the transportation process, and they are not properly configured to work together, this error can occur.
  
  Solution:
  
  Review Carrier and SCAC Assignments: Check the carrier and SCAC assignments for each stage of the transportation order. Ensure that they are consistent and correctly assigned.
  Correct Data Entry: If the error is due to manual entry, correct the entries to ensure that the same carrier and SCAC are used across the relevant stages.
  Configuration Check: Verify the configuration settings in SAP TM to ensure that carriers and SCACs are properly linked. This may involve checking the master data for carriers and their associated SCACs.
  Use the Same Carrier: If the transportation order involves multiple stages, consider using the same carrier for all stages if possible, or ensure that the carriers are compatible.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing carriers and SCACs in your version of SAP TM.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in transportation management are trained on the importance of consistent carrier and SCAC assignments to prevent this error in the future.
  
  By following these steps, you should be able to resolve the /SCMTMS/TRQ493 error and ensure that your transportation orders are processed correctly.