How To Fix /SCMTMS/TRQ491 - A default route exists. Do you really want to select a freight document?

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 491

• Message text: A default route exists. Do you really want to select a freight document?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ491 - A default route exists. Do you really want to select a freight document? ?

  The SAP error message /SCMTMS/TRQ491 indicates that there is a default route already defined in the system, and the user is attempting to select a freight document that may conflict with this default route. This message is part of the SAP Transportation Management (TM) module, which is used for managing transportation processes.
  Cause:
  
  Default Route Exists: The system has a default route set up for the transportation process, which means that any new freight document you are trying to select may not align with the existing routing rules.
  Configuration Issues: There may be configuration settings in the transportation management system that are causing this conflict.
  User Action: The user may be trying to override the default route without proper authorization or without following the necessary procedures.
  
  Solution:
  
  Review Default Route: Check the existing default route in the system. You can do this by navigating to the route determination settings in SAP TM. Ensure that the default route is appropriate for the freight document you are trying to select.
  Select Different Freight Document: If the default route is valid and necessary, consider selecting a different freight document that aligns with the existing routing.
  Override Default Route: If you need to proceed with the freight document despite the default route, you may need to override the default route. This typically requires specific permissions or settings in the system.
  Consult Configuration: If you believe the default route is incorrect or needs to be changed, consult with your SAP TM configuration team to adjust the routing settings as necessary.
  Documentation and Training: Ensure that users are trained on how to handle freight documents in relation to default routes to avoid confusion in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  SAP Help Portal: The SAP Help Portal contains documentation on Transportation Management that may provide insights into routing and freight document management.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.