How To Fix /SCMTMS/TRQ371 - &1 item type &2 and item category &3 are incompatible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 371

• Message text: &1 item type &2 and item category &3 are incompatible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ371 - &1 item type &2 and item category &3 are incompatible ?

  The SAP error message /SCMTMS/TRQ371 indicates that there is an incompatibility between the item type and item category in the context of Transportation Management (TM). This error typically arises when you are trying to create or process a transportation request or a related document, and the system detects that the specified item type and item category do not match the expected configuration.
  Cause:
  
  Configuration Mismatch: The item type and item category defined in the system may not be compatible due to configuration settings in the SAP TM module.
  Incorrect Data Entry: The user may have entered an incorrect item type or item category when creating the transportation request.
  Custom Development: If there are custom developments or enhancements in the system, they may not align with the standard configurations, leading to this error.
  Master Data Issues: The master data for the items being processed may not be correctly set up, leading to incompatibility.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for item types and item categories in the SAP TM system. Ensure that the combinations you are using are valid and compatible.
  
  Navigate to the relevant customizing settings in SPRO (SAP Reference IMG) under Transportation Management.
  Check the settings for item types and item categories to ensure they are correctly defined.
  
  
  
  Validate Input Data: Ensure that the item type and item category being used in the transaction are correct. Double-check the data entry for any typos or incorrect selections.
  
  
  Review Master Data: Check the master data for the items involved in the transportation request. Ensure that the item type and item category are correctly assigned in the master data.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific item types and categories that are compatible with each other.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the incompatibility is occurring. This may require technical assistance from an SAP developer or consultant.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/PRT for transportation requests, to better understand where the error may be occurring.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the incompatibility issue related to the error message /SCMTMS/TRQ371.