How To Fix /SCMTMS/TRQ370 - Cancellation reason code &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 370

• Message text: Cancellation reason code &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ370 - Cancellation reason code &1 is invalid ?

  The SAP error message /SCMTMS/TRQ370 Cancellation reason code &1 is invalid typically occurs in the context of SAP Transportation Management (TM) when a user attempts to cancel a transportation request or related document, but the specified cancellation reason code is not recognized or is invalid.
  Cause:
  
  Invalid Code: The cancellation reason code provided does not exist in the system or is not defined in the relevant configuration.
  Configuration Issues: The cancellation reason codes may not have been properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to use the specified cancellation reason code.
  Data Entry Error: There may be a typographical error in the cancellation reason code entered by the user.
  
  Solution:
  
  Check the Code: Verify that the cancellation reason code you are using is correct. Ensure there are no typographical errors.
  Configuration Check: 
  
  Go to the configuration settings in SAP TM and check the defined cancellation reason codes.
  You can typically find this under the customizing settings for Transportation Management (SPRO) -> Logistics Execution -> Transportation Management -> Define Cancellation Reason Codes.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to use the cancellation reason code. This may involve checking user roles and permissions.
  Use Valid Codes: If the code is indeed invalid, use a valid cancellation reason code from the list of configured codes.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on valid cancellation reason codes and their usage.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database table for cancellation reason codes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to cancellation reason codes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  By following these steps, you should be able to resolve the error message and successfully process the cancellation in SAP TM.