How To Fix /SCMTMS/TRQ367 - Cannot cancel document; at least one assigned document is in execution

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TRQ -

• Message number: 367

• Message text: Cannot cancel document; at least one assigned document is in execution

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TRQ367 - Cannot cancel document; at least one assigned document is in execution ?

  The SAP error message /SCMTMS/TRQ367 Cannot cancel document; at least one assigned document is in execution typically occurs in the context of SAP Transportation Management (TM) when you attempt to cancel a transportation document (like a transportation order or a freight order) that has associated documents currently in execution. This means that there are processes or activities related to the document that are still ongoing, preventing the cancellation.
  Cause:
  
  
  Active Processes: The primary cause of this error is that there are one or more documents linked to the transportation document that are currently being processed or executed. This could include:
  
  Freight orders that are in transit.
  Transportation orders that have been dispatched.
  Any related documents that are still active in the system.
  
  
  
  Dependencies: The transportation document may have dependencies on other documents that are not yet completed or have not been finalized.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Document Status: Review the status of the associated documents. You can do this by navigating to the relevant transaction in SAP TM and checking the status of the linked documents.
  
  
  Complete or Cancel Related Documents: If there are documents that are still in execution, you will need to either:
  
  Complete the execution of those documents (e.g., finalize the delivery, complete the transportation).
  Cancel or change the status of those documents if they are no longer needed.
  
  
  
  Use Transaction Codes: Utilize transaction codes like /SCMTMS/ORDER or /SCMTMS/FREIGHT to find and manage the related documents.
  
  
  Consult Logs: Check the application logs for more detailed information about which specific documents are causing the issue. This can provide insights into what needs to be addressed.
  
  
  Contact Support: If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help documentation for Transportation Management for more details on document management and execution processes.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  User Roles: Ensure that you have the necessary permissions to cancel or modify the documents in question, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.