How To Fix /SCMTMS/TOR_INT310 - Parent charge element with line no &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 310

• Message text: Parent charge element with line no &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT310 - Parent charge element with line no &1 does not exist ?

  The SAP error message /SCMTMS/TOR_INT310 Parent charge element with line no &1 does not exist typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the charge elements in a transportation order or related document. This error indicates that the system is trying to reference a parent charge element that cannot be found, which can disrupt the processing of transportation charges.
  Causes:
  
  Missing Charge Element: The specified charge element (parent) does not exist in the system, possibly due to deletion or incorrect configuration.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database tables that manage charge elements.
  Incorrect Configuration: The configuration settings for charge elements in the transportation management module may not be set up correctly.
  Transport Order Issues: The transport order may have been created or modified incorrectly, leading to references to non-existent charge elements.
  
  Solutions:
  
  
  Check Charge Element Configuration:
  
  Navigate to the configuration settings for charge elements in SAP TM.
  Ensure that the charge element referenced in the error message is correctly defined and active.
  
  
  
  Verify Data Integrity:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., /SCMTMS/CHARGE) for the existence of the charge element.
  Look for any inconsistencies or missing entries that could lead to this error.
  
  
  
  Review Transportation Order:
  
  Open the transportation order that is causing the error and check the charge elements associated with it.
  Ensure that all charge elements are correctly assigned and that there are no references to deleted or non-existent elements.
  
  
  
  Recreate Charge Elements:
  
  If the charge element is missing, consider recreating it in the system if it is necessary for the transportation order.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to charge management in SAP TM, such as /SCMTMS/TOR for transportation orders.
  Documentation: Review SAP documentation on charge elements and transportation management to understand the expected configurations and processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.