How To Fix /SCMTMS/TOR_INT308 - Charge element &1 with resolution base &2 and charge type &3 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 308

• Message text: Charge element &1 with resolution base &2 and charge type &3 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT308 - Charge element &1 with resolution base &2 and charge type &3 not found ?

  The SAP error message /SCMTMS/TOR_INT308 indicates that there is an issue with a charge element in the Transportation Management System (TMS). Specifically, it means that the system could not find a charge element with the specified resolution base and charge type. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The charge element, resolution base, or charge type may not be configured in the system. This could happen if the necessary settings were not completed during the implementation of TMS.
  Incorrect Data Entry: There may be a typo or incorrect entry in the configuration or during the transaction that is causing the system to look for a non-existent charge element.
  Transport Layer Issues: If the configuration was recently transported from another system, there may have been issues during the transport that caused the charge element to not be available.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the charge element.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the TMS configuration settings and verify that the charge element, resolution base, and charge type are correctly defined.
  Ensure that the charge element is active and properly linked to the relevant transportation charges.
  
  
  
  Review Data Entries:
  
  Double-check the entries made in the transaction that triggered the error. Look for any discrepancies in the charge element, resolution base, or charge type.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs for any errors. You may need to re-transport the relevant configuration or manually create the missing charge element.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the charge element. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to TMS configuration for additional guidance on setting up charge elements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/CHARGE to manage charge elements or /SCMTMS/TOR for transportation order management.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TOR_INT308.