How To Fix /SCMTMS/TOR_INT309 - &1 texts exist for charge element &2; only one is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 309

• Message text: &1 texts exist for charge element &2; only one is allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT309 - &1 texts exist for charge element &2; only one is allowed ?

  The SAP error message /SCMTMS/TOR_INT309 indicates that there are multiple texts associated with a charge element in the Transportation Management System (TMS), but the system only allows one text for each charge element. This error typically arises during the configuration or processing of transportation charges, where the system expects a single description or text for a specific charge element.
  Cause:
  
  Multiple Text Entries: The primary cause of this error is that there are multiple text entries for a specific charge element in the system. This can happen if the configuration allows for multiple texts to be created, or if there was an error during data entry or migration.
  Data Inconsistency: There may be inconsistencies in the data where the same charge element has been defined with different texts, leading to confusion in the system.
  
  Solution:
  
  
  Review Charge Element Configuration:
  
  Go to the configuration settings for the charge elements in TMS.
  Check the specific charge element (&2 in the error message) to see if there are multiple texts defined.
  If multiple texts exist, determine which one is the correct or intended text.
  
  
  
  Delete or Consolidate Texts:
  
  If you find multiple texts, delete the unnecessary ones, ensuring that only one text remains for the charge element.
  If the texts contain important information, consider consolidating the information into a single text entry.
  
  
  
  Data Validation:
  
  After making changes, validate the data to ensure that the charge element is now correctly configured with a single text.
  Test the process that triggered the error to confirm that it no longer occurs.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport request, ensure that the transport did not inadvertently create duplicate texts. Review the transport logs for any anomalies.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check the database table entries related to charge elements.
  Documentation: Refer to SAP documentation or help guides specific to TMS for detailed instructions on managing charge elements and their texts.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP TMS.
  
  By addressing the root cause of the error and ensuring that only one text exists for each charge element, you should be able to resolve the issue effectively.