How To Fix /SCMTMS/TOR_INT304 - Charge Item not found for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 304

• Message text: Charge Item not found for item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT304 - Charge Item not found for item &1 ?

  The SAP error message /SCMTMS/TOR_INT304 Charge Item not found for item &1 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a charge item associated with a specific transportation order or item. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Missing Charge Item Configuration: The charge item that is expected to be associated with the transportation order may not be configured in the system.
  Incorrect Item Reference: The item reference (&1) may be incorrect or may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Transport Order Not Fully Processed: The transport order may not have been fully processed or saved, leading to missing charge item associations.
  Authorization Issues: The user may not have the necessary authorizations to view or access the charge items.
  
  Solutions:
  
  
  Check Charge Item Configuration:
  
  Verify that the charge item is correctly configured in the system. This can be done by navigating to the relevant configuration settings in SAP TM.
  Ensure that the charge item is active and properly linked to the transportation order.
  
  
  
  Validate Item Reference:
  
  Check the item reference (&1) mentioned in the error message. Ensure that it corresponds to a valid item in the system.
  Use transaction codes like /SCMTMS/TOR to view the transportation order and confirm the details.
  
  
  
  Review Data Consistency:
  
  Run consistency checks or reports to identify any inconsistencies in the data related to transportation orders and charge items.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables.
  
  
  
  Reprocess the Transportation Order:
  
  If the transportation order is incomplete, try to reprocess or save it again to ensure that all necessary associations are created.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and manage charge items in SAP TM.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMTMS/TOR for transportation orders and /SCMTMS/CHARGE for charge items.
  Documentation: Review SAP documentation related to Transportation Management and charge item configuration for more detailed guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.