How To Fix /SCMTMS/TOR_INT303 - Charge item not found for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 303

• Message text: Charge item not found for business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT303 - Charge item not found for business partner &1 ?

  The SAP error message /SCMTMS/TOR_INT303 Charge item not found for business partner &1 typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a charge item associated with a specific business partner. This can happen during various processes, such as creating or processing transportation orders, where charges need to be calculated or referenced.
  Cause:
  
  Missing Charge Item: The charge item that is supposed to be linked to the business partner does not exist in the system.
  Incorrect Configuration: The configuration for charge items or business partners may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the master data for the business partner or the charge items.
  Authorization Issues: The user may not have the necessary authorizations to access the charge items related to the business partner.
  
  Solution:
  
  
  Check Charge Item Configuration:
  
  Navigate to the configuration settings for charge items in SAP TM.
  Ensure that the charge items are correctly defined and linked to the relevant business partners.
  
  
  
  Verify Business Partner Data:
  
  Go to the business partner master data and check if the business partner in question has the necessary charge items assigned.
  Ensure that the business partner is active and correctly configured.
  
  
  
  Create Missing Charge Items:
  
  If the charge item is indeed missing, create the necessary charge item in the system and link it to the business partner.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks or reports to identify any discrepancies in the master data.
  Correct any inconsistencies found.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the charge items and business partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage business partner data or SPRO to access configuration settings.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SCMTMS/TOR_INT303 Charge item not found for business partner &1.