How To Fix /SCMTMS/TOR_INT029 - Discrepancy is missing cargo but actual quant. is more than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 029

• Message text: Discrepancy is missing cargo but actual quant. is more than 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT029 - Discrepancy is missing cargo but actual quant. is more than 0 ?

  The SAP error message /SCMTMS/TOR_INT029 indicates that there is a discrepancy in the Transportation Management System (TMS) where the system expects a certain quantity of cargo to be present, but the actual quantity recorded is greater than zero, yet the cargo is missing. This can occur in various scenarios, such as during the execution of transportation orders, when handling freight units, or during the loading process.
  Cause:
  
  Data Inconsistency: There may be a mismatch between the expected cargo quantities and the actual quantities recorded in the system.
  Incomplete Master Data: The master data for the transportation order or freight unit may not be correctly maintained, leading to discrepancies.
  Incorrect Handling of Freight Units: If freight units are not properly assigned or if there are errors during the loading process, this can lead to missing cargo.
  System Configuration Issues: There may be configuration issues in the TMS that lead to incorrect processing of transportation orders.
  
  Solution:
  
  Check Transportation Order and Freight Unit: Review the transportation order and associated freight units to ensure that the cargo quantities are correctly defined and match the actual quantities.
  Verify Master Data: Ensure that all relevant master data (e.g., material master, location data) is correctly maintained and up to date.
  Review Loading Process: If the error occurs during loading, check the loading process to ensure that all cargo has been accounted for and that there are no discrepancies in the loading documents.
  Adjust Quantities: If there is a legitimate reason for the discrepancy, adjust the quantities in the system to reflect the actual situation.
  Consult Logs and Documentation: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  System Configuration Review: If the issue persists, consult with your SAP Basis or TMS configuration team to review the system settings and ensure that they are correctly configured.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Documentation: Review SAP documentation related to Transportation Management for best practices and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.