How To Fix /SCMTMS/TOR_INT028 - Discrepancy is insuff. quantity but actual quant. is more than planned

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_INT -

• Message number: 028

• Message text: Discrepancy is insuff. quantity but actual quant. is more than planned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_INT028 - Discrepancy is insuff. quantity but actual quant. is more than planned ?

  The SAP error message /SCMTMS/TOR_INT028 indicates a discrepancy between the planned quantity and the actual quantity in the Transportation Management System (TMS). Specifically, it suggests that the system has detected an insufficient quantity discrepancy, but the actual quantity is greater than what was planned. This can occur in various scenarios, such as during the execution of transportation orders or when processing freight units.
  Cause:
  
  Data Mismatch: The planned quantity in the transportation order does not match the actual quantity that has been delivered or is being processed.
  Incorrect Configuration: There may be issues with the configuration of the transportation management settings, leading to discrepancies in quantity calculations.
  Manual Adjustments: If manual adjustments were made to the quantities in the system, it could lead to inconsistencies between planned and actual values.
  Integration Issues: If there are integration points with other systems (like ERP or warehouse management), discrepancies can arise due to data transfer issues.
  
  Solution:
  
  Review Transportation Orders: Check the transportation orders and verify the planned quantities against the actual quantities. Ensure that the data is correctly entered and reflects the real situation.
  Adjust Quantities: If the actual quantity is indeed greater than planned, consider adjusting the planned quantity in the system to match the actual quantity.
  Check Configuration: Review the configuration settings in SAP TMS to ensure that they are set up correctly for handling quantities. This includes checking the settings for transportation planning and execution.
  Reprocess the Order: If the discrepancy is due to a temporary issue, try reprocessing the transportation order or freight unit to see if the error resolves itself.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  Engage Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TMS, such as /SCMTMS/TOR for transportation orders and /SCMTMS/FU for freight units.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on handling discrepancies in transportation management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the discrepancy and implement a solution to resolve the error.