How To Fix /SCMTMS/TOR_ERR_HNDL024 - External ship-to party ID &1 is not maintained for ID type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 024

• Message text: External ship-to party ID &1 is not maintained for ID type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL024 - External ship-to party ID &1 is not maintained for ID type &2 ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL024 indicates that there is an issue with the external ship-to party ID not being maintained for a specific ID type in the Transportation Management System (TMS). This error typically arises when the system is trying to process a transportation order or related document, and it cannot find the necessary information for the specified ship-to party.
  Cause:
  
  Missing Configuration: The external ship-to party ID is not configured in the system for the specified ID type. This could happen if the ID was never created or if it was deleted or deactivated.
  Incorrect Data Entry: The ID being referenced may have been entered incorrectly in the transaction or document.
  Master Data Issues: The master data for the ship-to party may not be complete or properly maintained in the system.
  
  Solution:
  
  
  Check Master Data:
  
  Go to the relevant master data transaction (e.g., customer master data) and verify if the external ship-to party ID exists for the specified ID type.
  If it does not exist, create the necessary entry with the correct details.
  
  
  
  Maintain External Ship-to Party:
  
  Navigate to the configuration settings for external parties in TMS and ensure that the external ship-to party ID is maintained for the required ID type.
  This can typically be done in the customizing settings under Logistics Execution or Transportation Management.
  
  
  
  Verify ID Type:
  
  Ensure that the ID type being referenced in the error message is correct and corresponds to the expected configuration in the system.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and rectify any discrepancies in the master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific instructions or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or XD01 (Create Customer) to manage the master data.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the external ship-to party ID is properly maintained in your SAP system.