How To Fix /SCMTMS/TOR_ERR_HNDL023 - External shipper ID &1 is not maintained for ID type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 023

• Message text: External shipper ID &1 is not maintained for ID type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL023 - External shipper ID &1 is not maintained for ID type &2 ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL023 indicates that there is an issue with the external shipper ID not being maintained for a specific ID type in the Transportation Management System (TMS). This error typically arises when the system is trying to process a transportation order or related document, and it cannot find the necessary external shipper information.
  Cause:
  
  Missing Configuration: The external shipper ID for the specified ID type has not been configured in the system.
  Incorrect ID Type: The ID type being referenced may not be valid or may not correspond to the expected external shipper ID.
  Data Inconsistency: There may be inconsistencies in the master data related to the shipper or the transportation order.
  
  Solution:
  
  
  Maintain External Shipper ID:
  
  Go to the relevant configuration settings in SAP TMS.
  Navigate to the area where external shippers are defined (usually under the TMS configuration).
  Ensure that the external shipper ID is maintained for the specified ID type. This may involve creating a new entry or updating an existing one.
  
  
  
  Check ID Type:
  
  Verify that the ID type being used is correct and corresponds to the external shipper ID you are trying to use.
  If necessary, consult the documentation or configuration guides to ensure that the ID types are set up correctly.
  
  
  
  Review Master Data:
  
  Check the master data for the shipper to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database tables related to shippers.
  Documentation: Refer to SAP Help documentation for Transportation Management for detailed guidance on configuring external shippers.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the external shipper ID is properly maintained in your SAP system.