How To Fix /SCMTMS/TOR_ERR_HNDL019 - External carrier ID &1 is not maintained for ID type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 019

• Message text: External carrier ID &1 is not maintained for ID type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL019 - External carrier ID &1 is not maintained for ID type &2 ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL019 indicates that there is an issue with the external carrier ID not being maintained for a specific ID type in the Transportation Management System (TMS). This error typically arises when the system is trying to process a transportation order or related document, and it cannot find the necessary configuration for the specified external carrier.
  Cause:
  
  Missing Configuration: The external carrier ID has not been set up in the system for the specified ID type. This could be due to a lack of data entry or an oversight during the configuration process.
  Incorrect ID Type: The ID type being referenced may not be correctly defined or may not match the expected values in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as changes in the carrier's status or updates that have not been reflected in the system.
  
  Solution:
  
  
  Maintain External Carrier ID:
  
  Go to the relevant configuration area in SAP TMS where external carriers are defined.
  Ensure that the external carrier ID is correctly maintained for the specified ID type. This can typically be done in the customizing settings under Transportation Management > Carrier > Define External Carriers.
  If the carrier ID does not exist, create a new entry with the necessary details.
  
  
  
  Check ID Type:
  
  Verify that the ID type being used is correct and corresponds to the expected values in the system. You may need to consult the documentation or configuration guides to ensure that you are using the correct ID type.
  
  
  
  Data Validation:
  
  Review the data for any inconsistencies or errors. Ensure that all relevant data entries are complete and accurate.
  If there have been recent changes to the carrier or its configuration, ensure that these changes have been properly reflected in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration, or SE11 to check the database tables related to carriers.
  Documentation: Refer to SAP Help documentation for Transportation Management for detailed guidance on configuring external carriers and understanding ID types.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the external carrier ID is properly maintained in the system.