How To Fix /SCMTMS/TOR_ERR_HNDL020 - SCAC &1 for carrier on header level does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 020

• Message text: SCAC &1 for carrier on header level does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL020 - SCAC &1 for carrier on header level does not exist ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL020 indicates that there is an issue with the carrier (SCAC - Standard Carrier Alpha Code) specified in the header of a Transportation Order (TO) in the SAP Transportation Management System (TM). The error message states that the specified SCAC does not exist in the system.
  Cause:
  
  Missing SCAC: The SCAC code provided in the Transportation Order header does not exist in the system's master data.
  Incorrect SCAC: The SCAC code may have been entered incorrectly, leading to a mismatch with the existing codes in the system.
  Inactive Carrier: The carrier associated with the SCAC may be inactive or not properly configured in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP TM and SAP ERP).
  
  Solution:
  
  Verify SCAC: Check the SCAC code entered in the Transportation Order header. Ensure that it is correct and matches the expected format.
  Check Carrier Master Data:
  
  Go to the carrier master data in SAP TM and verify if the SCAC exists.
  If it does not exist, you may need to create a new carrier entry with the appropriate SCAC.
  
  
  Activate Carrier: If the carrier is inactive, activate it in the system.
  Update Transportation Order: If you find that the SCAC is incorrect, update the Transportation Order with the correct SCAC.
  Data Consistency Check: Ensure that there are no data consistency issues between different systems. If necessary, perform a data consistency check or synchronization.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing carriers and SCAC codes.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMTMS/TO to access Transportation Orders and /SCMTMS/CARRIER to manage carrier master data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to this error.
  User Authorization: Ensure that you have the necessary authorizations to view and edit carrier master data and transportation orders.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.