How To Fix /SCMTMS/TOR_ERR_HNDL017 - Ship-to party ID &1 on header level does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR_ERR_HNDL -

• Message number: 017

• Message text: Ship-to party ID &1 on header level does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR_ERR_HNDL017 - Ship-to party ID &1 on header level does not exist ?

  The SAP error message /SCMTMS/TOR_ERR_HNDL017 Ship-to party ID &1 on header level does not exist typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the ship-to party information in a transportation order or related document. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Ship-to Party: The ship-to party ID specified in the transportation order header does not exist in the system. This could be due to a typo, incorrect configuration, or the ship-to party not being created in the master data.
  Data Inconsistency: There may be inconsistencies in the master data, such as the ship-to party being marked as inactive or deleted.
  Configuration Issues: The system may not be properly configured to recognize the ship-to party in the context of the transportation order.
  
  Solution:
  
  
  Verify Ship-to Party ID:
  
  Check the ship-to party ID referenced in the error message. Ensure that it is correctly entered and exists in the system.
  You can do this by navigating to the relevant master data (e.g., Business Partner or Customer master data) and searching for the ship-to party ID.
  
  
  
  Create or Activate Ship-to Party:
  
  If the ship-to party does not exist, you will need to create it in the system.
  If it exists but is inactive, you may need to activate it.
  
  
  
  Check Master Data Configuration:
  
  Ensure that the master data for the ship-to party is correctly configured. This includes checking the address details, roles assigned, and any relevant settings in the Business Partner or Customer master data.
  
  
  
  Review Transportation Order Configuration:
  
  Check the configuration settings in SAP TM to ensure that the system is set up to recognize and process the ship-to party correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling transportation orders and master data.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) or VD03 (Display Customer) to check the details of the ship-to party.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to this error message.
  Master Data Management: Understanding how master data is managed in SAP TM can help prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the error message and ensure that the ship-to party information is correctly set up in your SAP system.