How To Fix /SCMTMS/TOR837 - Doc. &1: "Exclusive Package for Customer" set to "Excl. Pkg. for Cust."

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 837

• Message text: Doc. &1: "Exclusive Package for Customer" set to "Excl. Pkg. for Cust."

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR837 - Doc. &1: "Exclusive Package for Customer" set to "Excl. Pkg. for Cust." ?

  The SAP error message /SCMTMS/TOR837 indicates that there is an issue with the configuration of a transportation order related to exclusive packaging for a customer. Specifically, the message states that the "Exclusive Package for Customer" is set to "Excl. Pkg. for Cust." This typically means that the system is enforcing a restriction on how the packaging is handled for a specific customer, which may not align with the current transportation order's settings or requirements.
  
  Cause:
  
  Configuration Settings: The exclusive packaging setting for the customer may be configured in a way that restricts the use of certain packages or requires specific handling that is not being met by the current transportation order.
  Transportation Order Settings: The transportation order may not be set up to comply with the exclusive packaging requirements, such as not using the correct packaging materials or not adhering to the specified handling instructions.
  Master Data Issues: There may be inconsistencies or missing