How To Fix /SCMTMS/TOR836 - Doc. &1: "Exclusive Package for Customer" set to "Standard Consolidation"

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 836

• Message text: Doc. &1: "Exclusive Package for Customer" set to "Standard Consolidation"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR836 - Doc. &1: "Exclusive Package for Customer" set to "Standard Consolidation" ?

  The SAP error message /SCMTMS/TOR836 indicates that there is a configuration issue related to the handling of transportation orders in the SAP Transportation Management (TM) system. Specifically, the message states that the "Exclusive Package for Customer" is set to "Standard Consolidation," which may not be compatible with the current settings or requirements for the transportation order.
  Cause:
  
  Configuration Mismatch: The error typically arises when there is a mismatch between the settings for the transportation order and the configuration of the exclusive package. The exclusive package is meant to handle specific customer requirements, and if it is set to "Standard Consolidation," it may not allow for the exclusive handling of the package.
  Business Rules: The business rules defined in the system may require that certain packages be treated exclusively, but the current configuration does not support this requirement.
  Master Data Issues: There may be issues with the master data related to the customer or the transportation order that are causing this conflict.
  
  Solution:
  
  
  Review Configuration: Check the configuration settings for the exclusive package in the SAP TM system. Ensure that the settings align with the business requirements for the transportation order.
  
  Navigate to the relevant configuration settings in the SAP TM customizing (SPRO) and verify the settings for exclusive packages and consolidation.
  
  
  
  Adjust Package Settings: If the package is intended to be exclusive, consider changing the setting from "Standard Consolidation" to a more appropriate option that allows for exclusive handling.
  
  This may involve changing the package type or adjusting the consolidation settings for the customer.
  
  
  
  Check Business Rules: Review the business rules that govern the handling of transportation orders and packages. Ensure that they are correctly defined and that they align with the intended use of exclusive packages.
  
  
  Master Data Review: Verify the master data for the customer and the transportation order. Ensure that all relevant data is correctly maintained and that there are no inconsistencies that could lead to this error.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling exclusive packages and transportation orders.
  
  
  Testing: After making the necessary changes, perform testing to ensure that the error no longer occurs and that the transportation order processes as expected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Ensure that users involved in transportation management are trained on the implications of exclusive packages and the importance of correct configuration.
  
  By following these steps, you should be able to resolve the error message /SCMTMS/TOR836 and ensure that your transportation orders are processed correctly in SAP TM.