How To Fix /SCMTMS/TOR839 - The total quantity of split item &1 is different to that of FU item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 839

• Message text: The total quantity of split item &1 is different to that of FU item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR839 - The total quantity of split item &1 is different to that of FU item &2 ?

  The SAP error message /SCMTMS/TOR839 indicates a discrepancy between the total quantity of a split item and the quantity of the freight unit (FU) item. This error typically arises in the context of SAP Transportation Management (TM) when dealing with freight units and their associated items.
  Cause:
  The error occurs when the total quantity of a split item does not match the quantity of the freight unit item. This can happen due to several reasons:
  
  Manual Adjustments: If the quantities of items are manually adjusted after splitting, it may lead to inconsistencies.
  Data Entry Errors: Incorrect data entry during the creation or modification of freight units or items can cause mismatches.
  System Configuration Issues: There may be configuration settings in the SAP TM system that are not aligned with the business processes.
  Incomplete Processing: If the split item was not processed completely or correctly, it may lead to discrepancies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Item Quantities: Verify the quantities of both the split item and the freight unit item. Ensure they match as expected.
  Review Split Process: If the item was split, review the split process to ensure it was executed correctly. Check if all necessary adjustments were made.
  Correct Data Entry: If there are discrepancies due to manual entry, correct the quantities in the relevant documents.
  Recreate Freight Unit: If the issue persists, consider recreating the freight unit or the split item to ensure that they are aligned correctly.
  Consult Documentation: Review SAP documentation or notes related to this error for any specific guidance or patches that may address the issue.
  Check Configuration: If you suspect a configuration issue, consult with your SAP TM configuration team to ensure that the settings are appropriate for your business processes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/FU to access freight units or /SCMTMS/TOR for transportation orders to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMTMS/TOR839.