How To Fix /SCMTMS/TOR773 - Shipping instruction cannot be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 773

• Message text: Shipping instruction cannot be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR773 - Shipping instruction cannot be sent ?

  The SAP error message /SCMTMS/TOR773 Shipping instruction cannot be sent typically occurs in the context of SAP Transportation Management (TM) when there is an issue with sending shipping instructions to a carrier or logistics service provider. This error can arise due to various reasons, and understanding the cause is crucial for resolving it.
  Possible Causes:
  
  Incomplete or Incorrect Data: The shipping instruction may be missing required information or contain incorrect data that prevents it from being processed.
  Communication Issues: There may be issues with the communication channel between SAP TM and the external system (e.g., EDI, API) that is supposed to receive the shipping instructions.
  Configuration Issues: The configuration settings for the transportation management system or the specific carrier may not be set up correctly.
  Authorization Issues: The user or system may not have the necessary authorizations to send shipping instructions.
  Technical Errors: There could be underlying technical issues, such as system downtime or network problems.
  
  Solutions:
  
  Check Data Completeness: Review the shipping instruction for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  Review Communication Settings: Verify the communication settings between SAP TM and the external system. Ensure that the connection is active and that there are no firewall or network issues.
  Configuration Review: Check the configuration settings in SAP TM related to the carrier and shipping instructions. Ensure that the carrier is correctly set up and that the necessary parameters are configured.
  Authorization Check: Ensure that the user or system has the necessary authorizations to send shipping instructions. This may involve checking user roles and permissions in SAP.
  Error Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Testing: If possible, perform a test by sending a shipping instruction manually to see if the issue persists. This can help isolate whether the problem is with the data or the system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these areas, you should be able to identify and resolve the cause of the /SCMTMS/TOR773 Shipping instruction cannot be sent error.