How To Fix /SCMTMS/TOR771 - Freight booking sent to carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 771

• Message text: Freight booking sent to carrier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR771 - Freight booking sent to carrier ?

  The SAP error message /SCMTMS/TOR771 indicates that a freight booking has been sent to the carrier, but there may be issues related to the booking process or the communication with the carrier. This error typically arises in the context of SAP Transportation Management (TM) when there are problems with the freight order or the associated booking.
  Possible Causes:
  
  
  Carrier Communication Issues: There may be a problem with the communication channel between SAP TM and the carrier's system. This could be due to network issues, incorrect configuration, or the carrier's system being down.
  
  
  Incomplete Data: The freight order may be missing required information, such as shipment details, delivery dates, or other critical data that the carrier needs to process the booking.
  
  
  Carrier Configuration: The carrier may not be properly configured in the SAP system. This includes settings related to the carrier's capabilities, service types, or other parameters.
  
  
  Authorization Issues: The user or system may not have the necessary authorizations to send the booking to the carrier.
  
  
  Technical Errors: There could be technical issues within the SAP system, such as bugs or misconfigurations in the TM module.
  
  
  Solutions:
  
  
  Check Communication Logs: Review the communication logs between SAP TM and the carrier to identify any errors or issues in the transmission of the booking.
  
  
  Validate Freight Order Data: Ensure that all required fields in the freight order are filled out correctly. Check for any missing or incorrect data that could prevent the booking from being processed.
  
  
  Review Carrier Configuration: Verify that the carrier is correctly configured in the SAP system. This includes checking the carrier's master data and ensuring that all necessary settings are in place.
  
  
  User Authorizations: Ensure that the user or system has the appropriate authorizations to perform the booking. Check the roles and permissions assigned to the user.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address known issues related to this error message. Applying patches or updates may resolve the problem.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken to troubleshoot.
  
  
  Related Information:
  
  SAP TM Documentation: Review the official SAP documentation for Transportation Management to understand the configuration and processes involved in freight bookings.
  Community Forums: Check SAP community forums or user groups for discussions related to this error message. Other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM that can help you monitor and manage freight orders and bookings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.