How To Fix /SCMTMS/TOR722 - Cannot select direct shipment option; date or time does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 722

• Message text: Cannot select direct shipment option; date or time does not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR722 - Cannot select direct shipment option; date or time does not match ?

  The SAP error message /SCMTMS/TOR722 Cannot select direct shipment option; date or time does not match typically occurs in the context of Transportation Management (TM) when trying to create or manage a transportation order that involves direct shipments. This error indicates that there is a mismatch between the expected date or time for the shipment and the actual date or time provided in the system.
  Causes:
  
  
  Date/Time Mismatch: The planned shipment date or time does not align with the requirements for a direct shipment. This could be due to:
  
  The delivery date being in the past.
  The time of the shipment being outside of allowed operational hours.
  The shipment being scheduled too far in the future.
  
  
  
  Configuration Issues: There may be configuration settings in the Transportation Management module that restrict direct shipments based on certain criteria, such as lead times or transportation durations.
  
  
  Master Data Issues: Incorrect or incomplete master data for the transportation lanes, shipping points, or other relevant entities can lead to this error.
  
  
  Business Rules: There may be specific business rules defined in the system that prevent the selection of direct shipment based on the current date/time or other parameters.
  
  
  Solutions:
  
  
  Check Dates and Times: Review the planned shipment date and time to ensure they are valid and within acceptable ranges for direct shipments. Adjust the dates/times as necessary.
  
  
  Review Configuration: Check the configuration settings in the Transportation Management module to ensure that the rules for direct shipments are correctly set up. This may involve:
  
  Reviewing lead times.
  Checking transportation durations.
  Ensuring that the operational hours are correctly defined.
  
  
  
  Validate Master Data: Ensure that all relevant master data (e.g., shipping points, transportation lanes) is correctly maintained and does not contain any discrepancies that could lead to this error.
  
  
  Consult Business Rules: If there are specific business rules in place, consult with your business process owner or SAP consultant to understand the criteria for direct shipments and ensure compliance.
  
  
  Testing: After making adjustments, test the scenario again to see if the error persists. If it does, further investigation may be required.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP Transportation Management documentation for insights on direct shipments and the associated configuration settings.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.