How To Fix /SCMTMS/TOR721 - Cannot select direct shipment option; carrier does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 721

• Message text: Cannot select direct shipment option; carrier does not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR721 - Cannot select direct shipment option; carrier does not match ?

  The SAP error message /SCMTMS/TOR721 Cannot select direct shipment option; carrier does not match typically occurs in the SAP Transportation Management (TM) module when there is a mismatch between the carrier defined in the transportation request and the carrier that is allowed for direct shipments.
  
  Cause:
  
  Carrier Mismatch: The carrier assigned to the transportation request does not match the carrier that is configured for direct shipments in the system.
  
  Configuration Issues: The settings for direct shipments may not be properly configured in the system, leading to restrictions on which carriers can be used.
  Master Data Issues: The master data for the carrier or the transportation request may not be correctly set up, leading to inconsistencies.
  
  
  Solution:
  
  
  Check Carrier Assignment:
  
  Verify the carrier assigned to the transportation request. Ensure that it is the correct carrier that should be used for direct shipments.
  If necessary, change the carrier in the transportation request to one that is allowed for direct shipments.
  
  
  
  Review