How To Fix /SCMTMS/TOR720 - Driver &1 is not available during this time frame


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMTMS/TOR -

  • Message number: 720

  • Message text: Driver &1 is not available during this time frame

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMTMS/TOR720 - Driver &1 is not available during this time frame ?

    The SAP error message /SCMTMS/TOR720 Driver &1 is not available during this time frame typically occurs in the context of SAP Transportation Management (TM). This error indicates that the system is unable to find a suitable driver (or carrier) for a transportation order during the specified time frame. Here are the potential causes, solutions, and related information for this error:

    Causes:

    1. Driver Availability: The specified driver (or carrier) is not available for the requested time frame due to scheduling conflicts or other constraints.
    2. Configuration Issues: There may be issues with the configuration of the transportation network, such as incorrect time windows or availability settings for the driver.
    3. Master Data Issues: The master data for the driver or carrier may not be correctly maintained, leading to unavailability.
    4. Capacity Constraints: The driver may have reached its capacity limits for the specified time frame.
    5. Transportation Lane Settings: The transportation lane may not be set up correctly, affecting the availability of drivers.

    Solutions:

    1. Check Driver Availability: Verify the availability of the driver for the specified time frame. You can do this by checking the driver's schedule in the system.
    2. Adjust Time Frame: If possible, adjust the time frame for the transportation order to a period when the driver is available.
    3. Review Configuration: Check the configuration settings for the transportation management system, including the availability settings for drivers and carriers.
    4. Update Master Data: Ensure that the master data for the driver is up to date, including availability, capacity, and any other relevant information.
    5. Examine Transportation Lanes: Review the transportation lanes to ensure they are correctly configured and that the driver is assigned to the appropriate lanes.
    6. Consult with Logistics Team: If the issue persists, consult with the logistics or transportation team to understand any operational constraints that may affect driver availability.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like /SCMTMS/TOR to view transportation orders and their details.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
    • Documentation: Refer to the SAP Help Portal for documentation on Transportation Management and driver/capacity management.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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