How To Fix /SCMTMS/TOR586 - Forwarding orders cannot be created for service items

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 586

• Message text: Forwarding orders cannot be created for service items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR586 - Forwarding orders cannot be created for service items ?

  The SAP error message /SCMTMS/TOR586 indicates that forwarding orders cannot be created for service items in the Transportation Management (TM) module. This error typically arises when there are issues related to the configuration or data associated with service items in the forwarding order process.
  Causes:
  
  Service Item Configuration: The service item may not be properly configured in the system. This includes missing or incorrect settings in the material master or service master data.
  Item Category: The item category used for the service item may not be compatible with forwarding order creation. Certain item categories are not allowed for transportation processes.
  Missing Data: Required data for the service item may be missing, such as weight, volume, or other logistics-related information.
  Transportation Lane: The transportation lane may not be set up correctly for service items, leading to issues in creating forwarding orders.
  Business Rules: There may be specific business rules or settings in the system that prevent the creation of forwarding orders for service items.
  
  Solutions:
  
  Check Service Item Configuration: Review the configuration of the service item in the material or service master. Ensure that all necessary fields are filled out correctly.
  Review Item Category: Verify that the item category assigned to the service item is appropriate for transportation management. If necessary, change the item category to one that is compatible.
  Complete Missing Data: Ensure that all required data for the service item is provided, including weight, volume, and any other logistics-related attributes.
  Examine Transportation Lane: Check the configuration of the transportation lane to ensure it supports service items. Adjust the settings if needed.
  Consult Business Rules: Review any business rules or settings in the TM module that may restrict the creation of forwarding orders for service items. Adjust these rules if necessary.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on service item handling in TM.
  Documentation: Refer to the SAP Help Portal for documentation on Transportation Management and service item handling.
  Testing: After making changes, conduct tests to ensure that forwarding orders can be created successfully for service items.
  Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  By addressing the above causes and implementing the suggested solutions, you should be able to resolve the error message /SCMTMS/TOR586 and successfully create forwarding orders for service items.