How To Fix /SCMTMS/TOR473 - Quantity and unit must be filled: Delivery &1, item &2, package &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 473

• Message text: Quantity and unit must be filled: Delivery &1, item &2, package &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR473 - Quantity and unit must be filled: Delivery &1, item &2, package &3 ?

  The SAP error message /SCMTMS/TOR473 Quantity and unit must be filled: Delivery &1, item &2, package &3 typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the quantity and unit of measure for a specific delivery item and package. This error indicates that the system expects both the quantity and the unit of measure to be filled in for the specified delivery, item, and package, but they are missing or not properly defined.
  Cause:
  
  Missing Quantity or Unit of Measure: The most common cause of this error is that either the quantity or the unit of measure for the delivery item is not filled in the relevant fields.
  Data Inconsistency: There may be inconsistencies in the data entered for the delivery, item, or package, leading to the system not recognizing the values.
  Configuration Issues: There could be configuration issues in the SAP TM settings that affect how quantities and units are processed.
  Incomplete Master Data: The master data for the materials or products involved may be incomplete or incorrectly set up, leading to missing information.
  
  Solution:
  
  Check Delivery Details: Go to the delivery document in question and verify that both the quantity and unit of measure fields are filled in for the specified item and package.
  Update Missing Information: If either the quantity or unit of measure is missing, fill in the required fields and save the changes.
  Review Master Data: Ensure that the master data for the materials involved is complete and correctly configured, including units of measure.
  Check Configuration: If the issue persists, review the configuration settings in SAP TM to ensure that they are set up correctly to handle quantities and units of measure.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling this error message.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/TOR to access the relevant transportation order or delivery documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to the delivery documents.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SCMTMS/TOR473.