How To Fix /SCMTMS/TOR472 - Business document ID &1 exceeds 20 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 472

• Message text: Business document ID &1 exceeds 20 characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR472 - Business document ID &1 exceeds 20 characters ?

  The SAP error message /SCMTMS/TOR472 indicates that a business document ID exceeds the maximum allowed length of 20 characters. This error typically occurs in the context of SAP Transportation Management (TM) when trying to create or process a business document (like a transportation order) that has an identifier longer than the system's defined limit.
  Cause:
  The primary cause of this error is that the business document ID being used exceeds the character limit set by the system. This can happen due to:
  
  Manual entry of a long ID.
  Data imported from external systems that do not adhere to the character limit.
  Configuration settings that allow for longer IDs but are not supported by the current transaction or process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Business Document ID: Review the business document ID you are trying to use. Ensure that it is 20 characters or fewer. If it exceeds this limit, you will need to shorten it.
  
  
  Modify the ID Generation Logic: If the ID is generated programmatically, check the logic that generates the ID. Ensure that it adheres to the 20-character limit.
  
  
  Data Validation: If the ID is coming from an external system, implement validation checks to ensure that IDs conform to the required length before they are sent to SAP.
  
  
  Configuration Review: If you believe that the ID length should be increased, review the configuration settings in SAP TM. However, be cautious with this approach, as it may have implications for other parts of the system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP TM you are using for any additional guidelines or best practices regarding business document IDs.
  
  
  Error Handling: Implement error handling in your processes to catch and manage this error gracefully, providing users with clear feedback on how to correct the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise from the changes made.
  
  By following these steps, you should be able to resolve the error and ensure that your business document IDs comply with the system's requirements.